Friday, October 18, 2019

Recruitment, selection and deployment of human resources Case Study - 1

Recruitment, selection and deployment of human resources - Case Study Example ndards for each factor in order to determine the status of performance of employee; establish and identify the misconducts at work; include all possible performance dimensions and all possible rating criteria to judge employees critically; and add an additional column that addresses the performance improvements criteria and factors among employees. Yes, it is adequate and acceptable to modify current rating form in stores as per stores requirements and emerging needs. Many stores may experience higher absenteeism rate, turnover rate, or expenses higher than average. Therefore, it becomes necessary for the betterment of these stores to modify evaluation system and change ratings to motivate employees to perform better and meet organization needs. A store coping with adverse situations might have to implement stringent rating system to identify the true status of employees’ performance and where the company lacks. The applicable performance dimensions in this particular case may include performance; attitude; cooperation; absents; overtime; initiative; customer service; communication skills; knowledge about work; teamwork; time management; ability to cope with pressure and stress; and dedication at work (Grace, 2012). The adequate performance measurement criteria include quantitative and qualitative measurement techniques to appraise employees’ performance. In this regard, customers’ feedback for a particular employee should also be taken as a positive remark in measuring the employees’

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